FAQ
Frequently Asked Questions
Each person on board (adult, child, baby or infant), regardless of age, is considered as one passenger in the headcount.
Sat, 12 Jul, 2014 at 6:07 PM
As a service operator, we want to do our best in exercising flexibility to accommodate your request where possible. However, in the event of unsuitable wea...
Mon, 21 May, 2018 at 10:41 AM
Unfortunately no pets allowed. We may not allow pets on board our vessels due to insurance cover requirements.
Tue, 15 Jul, 2014 at 4:02 PM
If there is a specific date you are looking at, especially for weekends or public holidays, we recommend that you book as far in advance as possible to avoi...
Fri, 13 Dec, 2013 at 1:15 PM
Bookings may be cancelled subject to our cancellation policy:
For cancellations made more than 1 month in advance, we may allow a refund of up to 100% o...
Mon, 10 Jul, 2017 at 11:21 PM
Compulsory insurance cover are taken on all charter yachts as part of MPA licensing requirements.
For personal insurance cover, you may wish to contact y...
Wed, 3 Aug, 2016 at 4:07 PM
F&B may be organised at an additional charge. Depending on your menu choice, service staffs may be required. Please request for latest menu and charges ...
Tue, 15 Jul, 2014 at 4:06 PM
Typically, you may wish to bring along your own F&B if you wish. Depending on the vessel of your choice, some yachts such as Sea Bear only allow BYO on ...
Tue, 15 Jul, 2014 at 4:09 PM
For local charters (within Singapore waters), mobile reception is obtainable based on our experience; although you may experience varying degrees of recepti...
Tue, 15 Jul, 2014 at 4:11 PM
There is no WIFI available on board the vessel. You may however access your own mobile data network where mobile reception is available.
Tue, 15 Jul, 2014 at 4:12 PM