Bookings may be cancelled subject to our cancellation policy:
- For cancellations made more than 1 month in advance, we may allow a refund of up to 100% of the charter fee.
- For cancellations made less than 1 month prior to the yacht charter date, refund of up to 50% of the charter fee may be allowed.
- For cancellations made less than 14 days prior to the yacht charter date, no refund is made.
- An administration fee of $800 applies.
Bookings are typically not allowed a reschedule as the slots are reserved for each bookings, but may be allowed at the discretion of our company and in the event of unsuitable weather.
As a service operator, we want to do our best in exercising flexibility to accommodate your request where possible. In the event of unsuitable weather and sea conditions, which may compromise the safety of our passengers, the captain reserves the right to cancel or postpone the cruise to another preferred date of your choice subject to yacht availability. In the event of a slight drizzling or moderate raining, the charter will proceed as intended; however if you so choose to cancel the charter, no refunds will be rendered. Food and beverages may not be refunded in any case. The captain retains full discretion in the final decision to continue or postpone the cruise, with your safety as our primary concern.
For our full terms, including terms on refunds and cancellations, please follow this link http://www.yachtcharter.sg/file/Terms.pdf.